Medical & Welfare Support Assistant – GR9013
Scale E point 8-11 Permanent £21,727 – £22,795 Actual per annum
Hourly Rate £13.90 – £14.58 (£26,824-£28,142 FTE)
(Depending on experience)
35hrs a week, term time plus one week only
Required for – May 2026
Sidestrand Hall School is a Complex Needs school providing education to pupils aged 7-19 years. We are seeking a compassionate, skilled and reliable Medical & Welfare Support Assistant to join our specialist school. This is a vital role supporting pupils with complex medical, physical and care needs so they can access learning safely, confidently and with dignity.
You will work closely with teachers, therapists, clinicians and families to deliver high-quality medical support, personal care and health-related routines. If you are calm under pressure, committed to safeguarding and passionate about helping children thrive; we would love to hear from you.
About the role
As a Medical & Welfare Support Assistant, you will:
- Provide safe, accurate medication administration — including controlled drugs and maintain clear, auditable records.
- Carry out delegated clinical procedures such as PEG/tube feeding, seizure monitoring, Omnipod changes and emergency medication administration (full training provided).
- Support pupils with mobility, physiotherapy, specialist equipment and safe positioning throughout the school day.
- Deliver high-quality personal and pastoral care, promoting dignity, independence and emotional wellbeing.
- Maintain Individual Healthcare Plans, feeding logs, seizure logs and medical records in line with GDPR.
- Liaise with parents, carers, clinicians and multi-agency teams to ensure consistent, up-to-date medical information.
- Support pupils in the classroom by managing medical needs discreetly and enabling full participation in learning.
- Respond to medical incidents and emergencies calmly and confidently, following school procedures.
- Contribute to a positive, safe and inclusive school environment where every pupil can flourish
What we’re looking for
We welcome applicants who are:
- Caring, patient and committed to supporting children with complex needs
- Confident in following medical guidance and willing to undertake specialist training
- Highly organised with excellent attention to detail
- Able to communicate clearly with pupils, families and professionals
- Calm, resilient and able to respond effectively in fast-changing situations
- Team-focused, proactive and ready to contribute to the wider life of the school
- Experience in healthcare, SEN, care settings or clinical support is desirable.
Why work with us
As an employer, we offer the following benefits
- Generous Pension Scheme
- Access to an employee assistance programme who provide counselling, financial advice, physiotherapy, nurse support and other benefits.
- Ongoing CPD
Before you apply please see the full job description and person specification (see link attached or can be found on school website) which you should use to demonstrate how you meet the criteria for the role.
Please send all completed application forms to hr@sidestrandhall.norfolk.sch.uk (we cannot accepted CVs due to safer recruitment regulations)
Closing date: 1st May 9am
Interview date: Week commencing 4th May
Candidates selected for interview will be notified by email. We reserve the right to close this vacancy early if a suitable candidate is identified.
Part 7 of the Immigration Act (2016) covers this post and therefore the ability to speak fluent English is an essential requirement for this role
We are committed to protecting and respecting your privacy. We will process the personal data we collect from you or that you provide to us in connection with our recruitment processes, as outlined in the schools Privacy Notice (located on the schools website).
This school is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. To this end, you will be required to undergo pre-employment checks.
This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare, it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. An online search will be carried out on shortlisted candidates.
Job Description to download: Medical and Welfare Support Assistant.pdf
